The cookie settings on this website are set to 'allow all cookies' to give you the very best experience. Please click Accept Cookies to continue to use the site.

Instructor Resources

(No reviews yet) Write a Review

Instructor resources to assist in teaching IT Service Management to either prepare for the ITIL Foundation exam or to educate and inform your staff or students.

Yup. Its free.

Content is highly likely to be based on older syllabi, but feel free to use it. The only thing that I request is that a copy of the book "Foundations of IT Service Management with ITIL 2011" is purchased for each student. You can find the book here.


NOTE: To download, add the product to your cart and follow the checkout steps. Checkout will not ask for payment information but will process your order and send you a link to download the applicable files.